FAQ

 

Show Schedule and Timing

+ What is the performance schedule?

Be More Chill plays Tuesdays through Fridays at 7:30pm, Saturdays at 2pm & 8pm and Sundays at 2pm & 7:30pm.

+ What is the run time of the show?

2 hours and 30 minutes including a 15-minute intermission.

+ When do doors open for the performance?

Doors open approximately 30 minutes prior to curtain. You can come early and enjoy Be More Chill-inspired refreshments (as well as food options) at the Signature Café + Bar, which is open 12PM to Midnight (Tuesday – Sunday).

+ Is there late seating or re-entry?

There is late seating and re-entry. Specific policies in regards to timing of these are at the discretion of theater management.

Accessibility

+ Is the venue ADA accessible?

The Pershing Square Signature Center is fully wheelchair accessible and restrooms are located on the same level. Accessible seats are available for each performance, please inform the box office at the time of purchase about any specific needs.

Contact

+ How do I send something to the theater?

Our cast members love to hear from you, but we cannot guarantee that all letters will receive a response. You may send correspondence to:

[Castmember Name]

c/o Be More Chill Musical

480 West 42nd Street

New York, NY 10036

+ Who do I contact for questions about ticketing, seating, show schedule, etc.?

All ticketing related questions should be directed to Ticket Central at 212-279-4200 from 12PM-8PM daily.

Buying Tickets

+ What is the maximum amount of tickets that can be purchased in one order?

There is a maximum of 10 tickets per order. If you’d like to order more tickets than that, please contact our group sales representative at groups@ldkproductions.com or by calling (212) 739-7875 x 703.

+ How do I get the limited edition exclusive character poster that comes with my premium seat?

To collect your limited edition exclusive character, please report to the will call desk on the 2nd floor of The Pershing Square Signature Center at the same time as you pick up your tickets for that day’s performance. Premium posters can only be distributed on the same day as the performance your tickets are for.

+ What is your refund/exchange policy?

No refunds or exchanges. Once purchased, all sales are final.

+ Is there a lottery or rush?

TodayTix will be hosting the official Be More Chill lottery.

+ Is there standing room?

There is no standing room.

+ Is there a group sales policy?

We do have a group sales policy for groups of 12+. You can reach out to our group sales associate at groups@ldkproductions.com or by calling (212) 739-7875 x 703. We have a student group rate, as well.

+ Is there a wait list for tickets when the show is sold out?

Limited tickets may be released for sale, based on availability, one hour or less prior to curtain time. Interested patrons can sign up at the Pershing Square Signature Center box office one hour prior to curtain. Availability will be given in order of sign up and can happen anytime prior to start of show. ID must be shown at time of purchase, and tickets are non transferable.

Be More Chill is recommended for ages 12 +. The musical has mature themes and mature language. We ask that patrons consider the individual needs of younger theatergoers before bringing them to the show.

Cast

+ Is it possible to meet members of the cast after a performance?

Yes! The cast of Be More Chill will meet audience members after the show whenever possible. This will happen in the lobby of The Pershing Square Signature Center, on the same level as the theater itself. This is the perfect time to meet the cast, take a photo, and have your Playbill or piece of merch signed. Please note there is no guarantee that any cast member will be present in the lobby after any given performance, and we are not able to report beforehand who will be present on a specific day. Please note, The Pershing Square Signature Center closes to the public by 12midnight.